You can text us at 240-760-2202 for information regarding our services. By texting [Tax Help Authority at 240-760-2202, you agree to receive conversational messages from Tax Help Authority. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit HERE to see our privacy policy and HERE for our Terms of Service.

SMS Privacy policy

Tax Help Authority is committed to protecting your privacy. Tax Help Authority collects personal information from voluntary in-take forms during in-person and virtual one-on-one consultations. Tax Help Authority uses personal information solely for the purpose of performing tax preparation and tax resolution services and for no other reason. Tax Help Authority does not share personal information under no circumstances. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider. This Policy is incorporated into the Terms of Service. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes

“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.

What Personal Information is collected about you

Through the use of the Service, Tax Help Authority will receive the following information from our third party service provider: your mobile phone number when you send a text message to us and any comments or feedback regarding the Service that you send to us.

How Tax Help Authority uses Personal Information about you

We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, and (e) conduct research.

Each message that you send through the Service (either to us or to other users of the Service) is stored on our cloud-based communication database. We retain these messages on our cloud storage.

Disclosure of your information

We will not rent or sell your Personal Information to other companies or individuals, under any circumstance.

Opting in

A mobile user might opt-in by:

  • Contacting Tax Help Authority first through SMS

Opting out

Tax Help Authority’s third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” or “QUIT” to (240) 760-2202

SMS Terms of Service

Use of Tax Help Authority’s text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.

  1. SMS Consent Communication:
    Tax Help Authority will only initiate text conversations with customers who have inquired about our Services. The information 301-798-7838 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  2. Types of SMS Communications: 
    If you have consented to receive text messages from Tax Help Authority , you may receive messages related to the following (provide specific examples):

    • Appointment reminders

    • Follow-up messages

    • Billing inquiries 

    • Promotions or offers (if applicable)

      You can cancel the Service at any time. Just text "STOP" to 240-760-2202. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  3. Opt-In Method:
    You may opt-in to receive SMS messages from Tax Help Authority in the following ways:

    • Verbally, during a conversation

    • By submitting an online form

    • By filling out a paper form

  4. Opt-Out Method:
    You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  5. Message Frequency and Potential Fees:
    Message frequency may vary depending on the type of communication. As always, message and data rates may apply for any messages sent to you from us and to us from you, and Tax Help Authority is not liable for the cost of any such messages. You will receive recurring messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  6. Help:

    For assistance, just text "HELP" to 240-760-2202. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our Service as well as how to unsubscribe. Additionally, you may contact admin@taxhelpauthority for assistance.

  7. Standard Messaging Disclosures:

    • Message and data rates may apply.

    • You can opt-out at any time by texting "STOP."

    • Message frequency may vary

  8. You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service, and you agree that Tax Help Authority will not be liable to you if this occurs.

  9. You understand that you are not required to consent to the Service to receive any other services from Tax Help Authority.

  10. By agreeing to these Terms of Service and providing us with your mobile phone number when you opt in to the Service, you authorize Tax Help Authority to contact you by text message at your mobile phone number.

  11. If you have any questions regarding privacy, please read our Privacy Policy.